At Rasuxe Perfumes (RAS L.L.C), we are dedicated to ensuring that your perfumes reach you quickly, safely, and in perfect condition across the UAE and selected international destinations.
Please review our Shipping & Delivery Policy to understand how we process and deliver your orders.
📦 Order Processing
- Orders are processed within 1–2 business days after payment confirmation.
- Orders placed on weekends or UAE public holidays will be processed on the next working day.
- Once your order is ready for dispatch, you will receive an email or WhatsApp confirmation with tracking details.
🚚 Shipping Locations
We currently deliver across all Emirates in the UAE, including:
Dubai • Abu Dhabi • Sharjah • Ajman • Ras Al Khaimah • Fujairah • Umm Al Quwain
For international and GCC deliveries, please contact us directly.
Shipping availability and charges may vary depending on the destination and courier partner.
⏱ Delivery Timeframe
- Standard UAE Delivery: 2–5 business days
- International Shipping: 7–14 business days (depending on destination and customs clearance)
During holidays or promotional periods, deliveries may take slightly longer due to higher order volumes.
You will receive a tracking link or courier update once your order has been dispatched.
💰 Shipping Charges
- Shipping fees (if applicable) will be clearly displayed at checkout before payment.
- Free delivery may be available for select promotions or minimum order values within the UAE.
- International shipping rates are calculated based on location and package weight.
📦 Delivery Partners
We work with trusted UAE courier and logistics providers to ensure timely and secure delivery.
Once an order is dispatched, it is handled by the courier, but our support team remains available to assist you with tracking or delivery-related concerns.
📭 Missed Deliveries
If you miss a delivery attempt:
- The courier will contact you to reschedule.
- After multiple failed attempts, the package may be returned to our Sharjah facility.
- Re-delivery fees may apply in such cases.
❗ Damaged, Missing, or Incorrect Items
If you receive a damaged, missing, or incorrect item:
- Notify us within 24–48 hours of delivery.
- Provide your order ID and clear photos of the issue.
- We will review your claim and arrange a replacement, refund, or exchange as appropriate.
📧 Email: info@rasuxeperfumes.com
📞 Phone: +971 52 615 6704
🧴 Perfume Shipping Notes
- All perfumes are securely packed in protective boxes to prevent damage or leakage.
- Please ensure your delivery address and contact details are accurate to avoid delays.
- For international deliveries, customers are responsible for any applicable customs duties or import taxes.
At Rasuxe Perfumes, your satisfaction is our priority.
We strive to deliver every order with care, precision, and attention — ensuring that your favorite fragrances arrive on time and in perfect condition.